When, Not If... Maybe!Posted by Garland H. Green Jr in
Discussions Q: Pick out the most important "big idea" you find in Chapter 7. Submit to the discussion board: 1. what the idea is, 2. why you feel it is important, and 3. how you can apply it.
When I look at all the projects that are awaiting implementation I find that we have a "when", not "if" approach to implantation. In most cases I get the "when" wrong not the "if" wrong. But I do get it wrong and that means that we in the technology department need to always make sure we have plan for when the "when" moves to "maybe.". Most technology is "sold" as being needed for the sake of institutional productivity. In short, you can do more with less time, and therefore, becoming more productive for the institution. As is pointed out in 7.3, page 120-121 But this is not always the truth. Folks like me have pointed to email for a long time as an example of effective ICT as well as the Internet being used as a kind of "Answer Man" and giving teachers access to information on demand. However, "...there is also a considerable body of research that at least sheds doubt on such contribution of ICT." And my teachers are quick to point that out. "Gar, do you have any data to support your X, Y, Z position on using this, or that tool?" I would like to be able to say, "No, but I know it in my gut" but that ain't going to work. So when I talk about purchasing new tools that will replace a time-tested, well-practiced process with new tools, online grades for example, there is predictable blow-back. However, as is pointed out, "'We see the computer age everywhere except in the productivity statistics." I hear this all the time and I can't help but think that it is total fecal matter. Here is why: it is always faster and easier to input data on paper, at least at the "input" stage. Teacher A writes down attendance on a piece of paper and kid B picks it up and takes it to the office. A person writes it down on a piece of paper and enters it into a book or something. Fast for the teacher, laborious and not productive for the organization, even if it is faster and more productive for the teacher. Input faster, organizationally slower and less productive. So the problem comes in when we try to define productivity in the traditional sense. Sure, in the minds of our users (and we covered this in the last chapter -- perception is truth) it is so easy to print out a newsletter and give it to your kids to take home, as opposed to posting it on a school web page. As is pointed out (and I will adapt this to my K-12 example): "According to Brynjolfsson, the first explanation (reference to the computer age being everywhere but no statistics) is the most important, which would mean that there is no real productivity paradox - but a measuring problem with regard to the output criteria in the service sector." As it applies to K-12, how do you measure the productivity of a teacher converting a newsletter to a school web page if the only measure is "teachers' time" being the metric? You can't because you do not take into account the impact on the consumer (that word again), the parent, being able to access that data at every turn and at every time? So the service sector in this case is our parents and their time is too something we need to consider in the productivity equation. So to close this, it is true that there a definable challenge to determine the effect on an organizations' productivity as a result of ICT. The real struggles, as is pointed out on page 123 it is not the effectiveness versus opportunity that is important, what should be considered is that there is "(a)n important negative effect of ICT is information overload." That is the job of the Director of Technology to determine the when, not the if. Once there is a clear understanding of what will help the organization, and thus being more productive to not only the staff, but the wider K-12 community then implementation must happen. The issue becomes when and to what impact will it have on the information and data collection overload have on the workings of the district. So it is not a matter of if, but when. Well... maybe. -G Between The Keyboard and ChairPosted by Garland H. Green Jr in
Discussions Q: Pick out the most important "big idea" you find in Chapter 6. Submit to the discussion board:
In section 6.2, page 95 Accessibility focused on the fact that as technologists we need to not only focus on the level of user-freindliness itself, but making sure that we match the tool with the end user and their level of experience. " It is, therefore, not the level of user-friendliness itself that is important, but rather the right match between the user's experience and the complexity of the system." Again, I am in this program in order to help me translate new technologies into the K-12 environment. It is for that reason when we talk about "user-friendly" in terms of accessibility, we talk in terms of "dumbing-down" the tool. I have said this to others, and behind closed doors I might add, that we have a baby boomer logjam when it comes to integration of new tools. This puts an added need to find tools that fit the end user and still meet the needs of a changing data-driven demand for accessibility to information. In BOX 6.1 there is discussion about using a tool that was meant for on purpose being used inappropriately for another. The idea that you would hold a fact-face-meeting and send folks back to an email treasure hunt to find out if you are fired is almost criminal. However, it does demonstrate one use. I did however, have a cousin of mine who is attending Stout "break up" with his girlfriend by simply changing his relationship status on Facebook.com. If you talk to him it worked just fine for both parties. My point? "Effective communication depends on choosing a medium that is compatible with the task at hand." It is true that there are various competing theories about how to do this, having a dialog about administratively "dictating" the appropriate use of these tools is part of any job. We have just adopted a new Acceptable Use Policy for SDMA because of misuse of these tools as was described above. I find it interesting the level of resistance to the incorporation of new, better suited tools, such as Chat over e-mail. We have covered that already. Therefore, I think I subscribe, for now, to the Subjectivist approaches to the adoption and integration of technologies into an organization. "The social influence model argues that media richness cannot be determined objectively. What is important is the way various media are perceived. The perception depends on the user's attitude as well as the options and behaviour of others. Furthermore, different people may have different perceptions." Point in case as it applies to Chat versus e-mail. Skype versus a phone call, and so on. This leads me to the end of this post. When we consider the introduction of new technologies into an organization we have to understand that our end users will make assumptions that can not be determined objectively. "The same goes for matching medium and task: different users will make different choices based on their personal perceptions." As I said, it is between the keyboard and the chair. -G 5.5 ORGANIZATIONAL IMPLEMENTATIONPosted by Garland H. Green Jr in
Discussions Q: Pick out the most important "big idea" you find in Chapter 5. Submit to the discussion board: I want to return to the examples I used in chapter 4 from a perspective of implementation strategies. I will look at LAD and Prototyping. Before doing so let me go back to chapter 4's example. We have every classroom equipped with a TV (all are CRT), VCR's and in some cases a DVR/CDROM player. However, these TV's and media boxes will need to upgrade since the contract between Menomonie and "Channel One", the company that purchased the TV's for us ends in January 09 and we have a new HD broadcast issues. So as I said we need to replace the VHS players, the DVD players and the TV's. The TV's are easy. We will need to add digital projectors (push of new technologies) since the cost is comparable to a new HD TV that can accept the HD signals that will come in January. To connect to it we can repurpose our teachers' laptops since every teacher has one assigned to them. In this case we eliminate the tuner if we use a web browser to show recorded TV content and Movies on DVD. To do this we have chosen to use Open Source tools to eliminate the need to purchase new VHS/DVDR's in classrooms and libraries. However, in doing so we will change the way our organization records, disseminates and archives the new digital content. For those interested in the tool we have chosen to use MythTV to do that. However, as is pointed out on page 89: "Over the past decades ICT (Information Communication Technology) has become an important trigger for organizational change. Although social systems cannot be designed and imposed, attempts can be made to influence and realize the way organizational objectives are achieved through clever interventions and strategies. To do so, it is important to have knowledge of the process of change. The focus is on human behavior, organizational culture, the stimulation of change, hierarchies and an awareness that organizational change is a continuous process." In deed, as you can imagine, our traditional Library Media Specialists (Librarians) feel both both skeptical and threatened. However, while I did not understand it at the time, I used Prototyping since we understood that our "(u)sers have a hard time making their needs and requirements explicit." In my case they used the head in the sand approach and just ignored the challenges. But a strict Linear Application Development model would, in fact, have given us built-in obstacles that would impede our success. As is pointed out: "In order to improve the quality of the design, various validation steps and feedback loops..." need to be designed to make sure the transition from an analog, front-of-the-room-single-box approach, to a networked, streaming-media approach needs to be developed. We have developed a prototype and have been collecting input from two of our Library Media Specialists to help with developing deployment strategies. Therefore, the importance of understanding importance of organizational culture and the impact that these new technologies will have on those is vital to the success of this project specifically, but ICT in general. As it written in the conclusion: "Implementation can be interpreted in a broad as well as a narrow sense." As it should be. The big idea for me has to do with understanding the impact new ICT will have in acting as a "trigger" for change. In my case, the way Librarians will need to do their jobs in the next six years. An if you have never worked with this group of educators, this is no small job.
"Big Idea" You Find In Chapter 4Posted by Garland H. Green Jr in
Discussions Q: Pick out the most important "big idea" you find in Chapter 4. Submit to the discussion board: Understanding the push and pull outlined in 4.2 is important in all modern organizations and understanding the importance of in public education is vital. Let me use a real life example of understanding the importance of it as it applies to 4.2 pages 60-61. TCP/IPPosted by Garland H. Green Jr in
Discussions Q: Describe
a milestone in the History of ICT. Include a date of the milestone,
describe the milestone, and why it was important. Include at least on reference.
disruptive technologies we often focus on the implementation of them and the impact they have on social structures. Our previous discussion was in part about this. How do these new technologies change the way we communicate? Without TCP/IP, possibly a previous incarnation of NCP, or a hacked together attempt at a routed UDP, we would have had to come up with an open protocol in order to do that. The TCP/IP protocols won the day.
It is true that the Internet is the primary reason TCP/IP is what it is today. Without Transmission Control Protocol (TCP) and the Internet Protocol (IP) we could not talk to each other in the ways that we do. However, before there was the World Wide Web there was ARPAnet (Advanced Research Projects Agency Networks) and "ARPAnet created the TCP/IP communications standard, which defines data transfer on the Internet today." (SOURCE) Furthermore, "(w)hat many people don't realize is that in early versions of this technology, there was only one core protocol: TCP. And in fact, these letters didn't even stand for what they do today; they were for the Transmission Control Program. The first version of this predecessor of modern TCP was written in 1973, then revised and formally documented in RFC 675, Specification of Internet Transmission Control Program, December 1974." (SOURCE) I concede, that a dialog about TCP/IP can be a big bore, but when you couple in P2P with TCP/IP you get Skype, iChat, and a host of technologies yet to be seen. So I conclude TCP/IP is a silent warrior in the business if information communications technology and deserves an honorable mention. Gutenberg press, and other devicesPosted by Garland H. Green Jr in
Discussions Q: In class their was a discussion about the Gutenberg press, and other devices. It was mentioned that we were only focused on producing information and not considering the consumers of the information. If you refer back to all the communications models we looked at, you will note that there is both a sender and a receiver of information in the models that deal with the technology. The sender and receiver is the same as the producer and the consumer. This was a prelude to the actual discussion. In class there was a discussion of whether or not there is a difference in the producing and consuming of information by those in the 10 to 12-year-old age range. This was based on antidotal information and so we need to determine if there really is a difference in the way people of this generation consume information. In your post you need to state... 1. Whether or not you believe there is a difference in the way this generation processes information and how so. 2. Describe the role of the sender in this communication process. Is it the duty of the sender to adapt to their audience's needs by adjusting their form of communication, or is it the receivers duty to adapt to the communication method chosen by the sender. To refrain from gathering more anecdotal information, you need to site at least two references - one that demonstrates whether or not this generation consumes information differently and a second to determine whether or not we need to adjust to their communication methods or is their role to adjust to our traditional communication methods.
Since I "started this" I think I should be the first to post.
The students of today have access to more raw data that is produced by the process of credentialing, as well as the average, non-accredited, shoot-from-the-hip-anything-anytime data producer. I believe that the technology of the day plays a vital roll in giving access to, and the ability to create the data that, according to Dr. David Winberger, the author of "Everything is Miscellaneous" makes up the web since "...everything is meta-data" on the Internet.
"We had this idea that there were these authorities who have PHD's... well you know, that never worked, doesn't work now, instead what we have, as we always have, nuances of authority where authority becomes meta-data. Authority is: '...here's meta-data that tells me I should believe you, to one degree or another.' And we all get to create the meta-data which is a huge problem, of course, because a lot of us aren't qualified to judge what should be believed, but we do anyway. Because, just as we continue to talk, even though we are not qualified to." (The following information is taken from this image, dapted from the original to represent the current status at SDMA)
Therefore, when you combine the two points of view, along with the data collected in the BusinessWeek: “Web Strategies That Cater To Customers” you learn that 34% of young teens ages 12-17 are "Creators: publish Web pages, write blogs, upload videos to sites like YouTube." So at some point these kids have to adhere to caveat venditor because they will be judged by their peers with comments and ratings, both tools built into Web 2.0 blogging tools.
However, this is about the "production" of data, meta-data. Of Young Teens ages 12-17, 49% are: "Spectators: read blogs, watch peer-generated videos, and listen to podcasts." That is compared to 26% of the "Older Boomers" ages 51-61. That indicates a measurable difference in attitudes toward data. It was this data that I brought to the dialog in class and which was the basis for my "question", if it was a question at all, more an interesting observation. Therefore, the reader has to understand if the information that they use to form an opinion is worthy of being considered worthy, or in other words, an authority that can be trusted. The kids of today do this seemingly as a second nature. Therefore, a social caveat emptor.
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